Getting Airbnb Guest Reviews 101

How to write and get Airbnb guest reviews? No magic. Just follow the steps in the article and make your way to a Superhost status.

Many Airbnb hosts work tirelessly to grow Airbnb income and if you want to make your business a success, it is in your best interest to work towards becoming an Airbnb Superhost. What’s the biggest secret recipe for becoming an Airbnb Superhost? It’s all hard work that eventually results in a successful business. One of the things you have to keep an eye on is Airbnb guest reviews.

writing Airbnb guest reviews

Why are Airbnb guest reviews so important?

Simply put, the more reviews you receive, the higher your listing’s SEO rankings and the more bookings you’ll receive.

The more bookings you receive and complete with high reviews, the more likely you are to be selected by Airbnb as an Airbnb Superhost.

However, one challenge that you might face in your quest to become an Airbnb Superhost is the fact that it’s pretty tough to get Airbnb guest reviews.

That’s because only 20% of Airbnb guests leave Airbnb guest reviews. Although, there are some things that you can do to increase your odds of getting reviews from your guests.

First, if you leave reviews for your guests, your guests are more likely to return the favor. Secondly, you’ll need a plan to manage your reviews. Here are some tips on how to review your guests to help you boost your chances of becoming an Airbnb Superhost.

5 Steps to Review Your Airbnb Guests

get Airbnb guest reviews

If you want to become an Airbnb Superhost, you must ensure that you review each and every guest that books with you. You’ll also never want to overlook any reviews that have already been left by your guests by not responding back.

These 5 simple steps will help you get your reviews under control:

  1. Build templates to save time. By creating templates for your Airbnb guest reviews, you can put together guest reviews much faster. Templates will help a lot when you are on the go and need to leave a review or when you’re receiving a high volume of bookings back to back.
  2. Be positive and polite. Your Airbnb guests will appreciate your professionalism and they are more likely to do the same to you in return.
  3. Answer all Airbnb guest reviews. Don’t leave your guests hanging. If a guest has taken the time to review you, always review them back as soon as possible. You might just secure yourself a word of mouth referral or a repeat guest.
  4. Comment on bad reviews. Bad Airbnb guest reviews happen. You can make them better by commenting on them to say that you are sorry. If you feel that the review is inaccurate, make your point very politely on why you disagree with the review. Your position should be clearly stated and supported with facts.
  5. Ask your guests for reviews. The old saying goes that closed mouths don’t get fed. Ask your guests upfront for reviews as soon as they’ve completed a stay at your property.

Once you become an Airbnb SuperHost, you’ll need a systematic approach in order to effectively manage all your reviews.

Templates for Airbnb Guest Reviews

One of the Airbnb tips for becoming an Airbnb SuperHost is to create templates for Airbnb guest reviews. The first type of template you’ll want to create is for a 4 or 5 star review. In most cases, your Airbnb guests will be great people and you’ll want to leave them a nice review as quickly as possible. Make sure that you have a nice write-up prepared so that you don’t have to waste time trying to put something together at the last minute.

Here are some templates you can use:

5 Star Review: [GUEST NAME] was very neat and clean. I would host him again and I highly recommend him as a great guest!

4 Star Review: It was a pleasure to host [GUEST NAME] and his family. They are welcome back anytime.

Automate Your Airbnb Guest Reviews

If you are looking to automate your work with reviews, vacation rental software offers a viable solution. iGMS, for instance, allows managing and publishing your reviews automatically right from the software. There’s no need to log in to your Airbnb account.

With iGMS’s guest reviewing feature you can build templates for guest reviews using predefined elements. You’ll also be notified about the number of days you have left to publish a review and the date on which a guest wrote one for you. This is a simple and easy way to reduce the hassle on your reviews management.

As the saying goes “no sweet without sweat”, so don’t overestimate the power of reviews and review your Airbnb guests systematically. This definitely brings you one step closer to becoming an Airbnb Superhost.

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