iGMS Help Desk – How can we help?

Help Desk.
How may we help you?

Getting Started

Get started with iGMS automation tools. Discover essential features every host needs and learn how to set them up for your business.
Most Popular Articles

Find answers to the most commonly asked questions in our Help Desk.
How to Get Help?

Learn how to get help and solve technical issues together with the iGMS support team.
Troubleshooting Guides

Learn how to resolve your issues and technical problems quickly and efficiently.
Subscription and Billing

Learn about your free trial period, subscription options and how iGMS billing works.
Video Tutorials

Watch our collection of video tutorials to streamline your short-term rental business with iGMS.
iGMS Account

Check out helpful information about your iGMS account, like how to set up basic and advanced preferences.
Reservation Management

Manage your reservations efficiently on iGMS and learn how to alter, cancel, and handle reservations.
Guest Messaging

Find out how to nail guest communication with built-in templates, triggered messaging and custom settings.
Channel Management

Discover helpful information on how to manage your properties on different vacation rental platforms such as Airbnb, HomeAway, Booking.com, and other.
Guest Reviews Automation

See how to use iGMS to create smart templates and automate your guest reviews. Leave reviews easily and get more reviews in return.
Cleanings and Task Management

Find out how to coordinate your team and set up cleaning processes with iGMS smart task management tools.
Team Management

Everything you need to know about how to invite your team to iGMS, assign roles and coordinate team activities.
Managing Listings and Properties

See how you can best customize your property settings using iGMS pro tools to get the most of your hosting business.
Financial Reporting

Learn how your vacation rental business is doing with iGMS smart reporting tools.
Third-party Integrations

Learn about our third-party integrations and partnerships designed to take your short-term rental business to a new level.

Need Support?

Can't find the answer you're looking for? Don't worry we're here to help!
Customer experience team is available online:
Monday - Friday | 24h
Saturday - Sunday: 9:00 a.m. - 5:00 p.m. (EST)

Contact Support

Help Desk. How may we help you?

Getting Started

Most Popular Articles

How to Get Help?

Troubleshooting Guides

Subscription and Billing

Video Tutorials

iGMS Account

Reservation Management

Guest Messaging

Channel Management

Guest Reviews Automation

Cleanings and Task Management

Team Management

Managing Listings and Properties

Financial Reporting

Third-party Integrations

Help Desk.
How may we help you?