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Find out how to nail guest communication with built-in templates, triggered messaging and custom settings.
How Does My iGMS Inbox Work?
Learn how to work with iGMS inbox. Using of iGMS inbox will make your communication with guests easier and will essentially save your time!
How Do I Create And Use Message Templates?
Templates significantly reduce the time you spend on guest communication. If you have multiple upcoming reservations, constant check-ins and checkouts,...
How to Automate Your Messages
Once you have set up your templates, it’s time to automate them. In just a few clicks you can set...
How to Send a Special Offer to a Guest?
A special offer is a unique iGMS feature allowing you to personalize your guests’ experience by sending them discounts and...
How to Alter a Confirmed Reservation?
Travelling doesn’t always go as planned and sometimes guests have to deal with unexpected changes like: timing, someone joining the...
How to Cancel a Reservation/Inquiry
There might be situations when hosts would need to cancel a reservation like: a mutually agreed cancellation, a guest wouldn’t...
How to Use Triggers for Message Automation
In this article, we will look at all the smart triggers and the situations in which you can use them...
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