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Guest Messaging

Guest Messaging

Find out how to nail guest communication with built-in templates, triggered messaging and custom settings.
  • How Does My iGMS Inbox Work?

    Learn how to work with iGMS inbox. Using of iGMS inbox will make your communication with guests easier and will essentially save your time!
  • How Do I Create And Use Message Templates?

      Templates significantly reduce the time you spend on guest communication. If you have multiple upcoming reservations, constant check-ins and...
  • How to Automate Your Messages

      Once you have set up your templates, it’s time to automate them. In just a few clicks you can...
  • How to Use Triggers for Message Automation

    In this article, we will look at all the smart triggers and the situations in which you can use them...
  • How to Communicate With Guests From Booking.com via iGMS

    Managing guest communication with travelers from Booking.com via iGMS is easy, quick and intuitive.  Mostly, for communication with Booking.com guests,...
  • How to Manage Direct Bookings via iGMS

    In the current reality of the vacation rental business, direct bookings have become another vital source of bookings for hosts....
  • How Do I Create Message Templates in Different Languages?

    Speaking the same language with your guests, literally or figuratively, has an immense influence on their experience with you. Now...
  • How to Track Guest Communication Productivity with PROtrack in iGMS?

    Whether you are starting a new short-term rental business, or have been in the game for a long time, you...
  • How Do I Mass Archive or Change Inbox Threads in iGMS?

    When you work with lots of conversations daily, you need a smart tool to rule them all! Sometimes old messages...
  • How Do I Use the Auto-translate Feature in the Inbox?

    It’s time to show the guests your communication skills.Here’s how you can use the auto-translate feature to translate your messages...
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