In recent years, it’s become crucial for hosts to arrange routine cleanings for their properties, as part of good vacation rental management. Regular cleanings help keep rentals sparkling, and have positive business benefits as well.
All hosts have to deal with a dreaded bad review at some point and know what a headache negative reviews can be. A common complaint that may result in a negative review is the hygiene and cleanliness of a vacation rental. To prevent this from happening, hosts should always keep their rentals properly clean.
Discover all the ins and outs of the cleaning process, including how to find the best cleaning service and put the Airbnb enhanced cleaning protocol in action.
Cleaning a rental might sound like a normal cleaning job, but there are some differences.
Vacation rental cleaners often work from a checklist they receive from hosts. Soap and water are not enough to ensure proper cleaning. You should not just clean but disinfect your short-term rental to remove gems and reduce health risks for your guests.
In addition to regular actions, vacation rental cleaning requires some extra steps.
A vacation rental cleaning routine requires cleaners to go above and beyond. They are also responsible for taking stock and checking the working condition of the property’s facilities.
To schedule and organize cleanings, hosts often opt for vacation rental software, such as iGMS, to manage all necessary arrangements. Using iGMS, hosts can plan and automate all steps of the cleaning process from start to finish:
When planning a cleaning, you need to decide if you will hire a cleaning service or clean yourself. There are pros and cons of both choices, and you should base your decision on several factors:
If you live far away from your rental, then it would be convenient to hire an external cleaning team to clean for you. Also, if you don’t have the time to commit to cleaning, then it’s best to leave it to a team of professionals.
If you live in or near your rental and can manage cleaning it on your own, then you may not need to hire a cleaning company. If this is the case, be sure you can commit to the necessary cleaning at the required schedule. Usually, cleanings take place between guests checking in and out. So you will often be working with limited time.
If you decide to hire a vacation rental cleaning service for your property, it’s important to do some research before deciding on a company that matches your needs. To start, look up some licensed cleaning companies in your city or area. Make contact with them to find out about the structure of their company and how many teams they use. Some important questions to ask a cleaning company before hiring them are:
If you are satisfied with their answers, ask them for references from past or current clients. A stellar cleaning company, with a proven track record, should not have an issue supplying references. If the company seems hesitant or unwilling to do this, it could be a sign that their services are not up to scratch.
If the company has no problem giving references, ask them for a quote for their cleaning services. Using this method to screen companies will help you to get quotes from only the most reliable ones. From there, you can compare quotes and hire the best company that offers the services you need.
The cost of a rental cleaning varies and will depend on things like your property’s size and location, as well as the fee structure the company uses. Companies can charge a fee ranging from under $100 in a quiet town, right up to $350 in a big city like New York. Hosts commonly charge a cleaning fee to guests that covers the cleaning costs.
Hosts can either charge a separate fee to the booking cost, or they can include it as part of their nightly rate. Try to keep your competitors in mind when you are calculating your fee. If your vacation rental cleaning fee is much higher than your competitors’, it may put guests off from booking with you. You can always check what your competitors are charging, as a reference, when setting your own price.
Now that you have your hiring process planned, you can start searching for potential companies. Check out the platforms below to find a range of vacation rental cleaning companies:
As a host or property manager, cleaning your rental is one of the many responsibilities you need to oversee on a daily basis. Fortunately, technology is here to help, with a host of handy apps to make booking an experienced cleaning team much easier!
In response to current discussions on hygiene and safety, Airbnb has released a standardized cleaning protocol for vacation rental hosts called the Enhanced Cleaning Initiative. This initiative aims to help hosts follow the strictest possible hygiene standards when cleaning their rentals. This process consists of a five-point checklist that hosts should follow:
Hosts who commit to this cleaning process can accept a “commit to clean” agreement on Airbnb’s website. Their rental listing will then be updated with an “Enhanced Clean” badge. This will show guests that they are following Airbnb’s recommended cleaning guidelines.
Arranging vacation rental cleanings requires a lot of consideration and careful planning. With smart management and automation tools, you can ensure that your guests have the best possible stay and feel safe at your properties.
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