A reliable cleaning company is one of the first companies that you’ll want to add to your network of service providers. Guest expectations regarding cleanliness are higher after the pandemic and guests anticipate the same level of cleanliness that hotels offer when they book a short-term rental property. In fact, according to the Vrbo Traveler Value Index 2023, travelers value enhanced cleaning practices above premium benefits and upgrades.
Here are the FAQs about Vrbo cleaning fees answered, along with tips on how to ensure a spotless space.
Yes. Vrbo lets you apply two types of fees to all your dates on your calendar. Cleaning fees fall under their standard fees along with pet fees and fees for extra guests.
Adding a cleaning fee to your Vrbo listing is a straightforward process. Here’s how:
No. If you add a cleaning fee or make a change to your current cleaning fee, it will only apply to future bookings.
What you can do, though, is send your guest an additional payment request so that you can collect those fees before the end of their stay.
That being said, guests value pricing transparency. It’s better to lose out on a cleaning fee this time around than risk getting a bad review or spoiling the guest’s vacation.
It can be a good idea to inform potential guests about the measures that you take to ensure their safety. Guests often have questions about the cleaning routine.
To reduce the number of questions and show that you take cleanliness (and their safety) seriously, you can add your cleaning practices to your Vrbo listing.
Vrbo will now share your answers in your property description, under the Policies section.
While similar, cleaning and disinfecting are not the same. They should be treated as two distinct steps when you’re cleaning your vacation rentals.
Cleaning is often the first step used to get rid of dirt and can involve sweeping a floor or wiping a counter with a cloth.
However, when you disinfect, you use an approved disinfectant to kill harmful bacteria and viruses. It’s recommended that you disinfect high-touch surfaces like light switches.
Whether you’ll be cleaning your property on your own or you plan on outsourcing it to professional cleaners who specialize in vacation rental cleaning, it’s best to use a checklist. It streamlines the process, helping to save time. Plus, it’s the most reliable way to ensure that nothing gets overlooked.
Also, if you do decide to hire a cleaner at a later stage or you want to switch to a new cleaner, the checklist will make it easier to maintain the same level of cleanliness.
To help you create your own cleaning checklist and guarantee an amazing job, here are key tasks to add. This list is by no means exhaustive, but will give you a good idea of how to approach the process.
One of the main reasons why it makes sense to charge a Vrbo cleaning fee is that you’ll need more than just a bucket with some water and soap. Not only do you need various items, but you’ll also need to replenish and replace your cleaning supplies regularly.
Here’s a list of the items that you’ll need for your basic cleaning routine:
Channel managers can help you to stay on top of your bookings across the major booking platforms. However, you’ll also need to think about how you can update your cleaners’ schedules.
As such, it’s better to invest in an all-in-one property management software solution. A tool like iGMS helps property managers to streamline their communication with their cleaning team. It combines functionality with flexibility, allowing you to assign specific tasks to specific cleaners without worrying that other cleaners will get confused. Cleaner’s work orders view is restricted to their own tasks. Then, to help ensure that you stay up to date, you can access daily, weekly, or annual overviews via its intuitive dashboard.
Aside from helping you to communicate with your cleaning services, iGMS offers property owners various other features and help them to:
Unlock Your Hosting Potential