inbox

Help desk
inbox

How Do I Create And Use Message Templates?

Templates significantly reduce the time you spend on guest communication. If you have multiple upcoming reservations, constant check-ins and...
How to Automate Your Messages

Once you have set up your templates, it’s time to automate them. In just a few clicks you can...
How Does My iGMS Inbox Work?

Learn how to work with iGMS inbox. Using of iGMS inbox will make your communication with guests easier and will essentially save your time!
How to Send a Special Offer to a Guest?

A special offer is a unique iGMS feature allowing you to personalize your guests’ experience by sending them discounts and...
How to Cancel a Reservation/Inquiry

There might be situations when hosts would need to cancel a reservation like: a mutually agreed cancellation, a guest wouldn’t...
How to Use Triggers for Message Automation

In this article, we will look at all the smart triggers and the situations in which you can use them...

Need Support?

Can't find the answer you're looking for? Don't worry we're here to help!
Customer experience team is available online:
Monday - Friday | 24h
Saturday - Sunday: 9:00 a.m. - 5:00 p.m. (EST)

Contact Support

How Do I Create And Use Message Templates?

How to Automate Your Messages

How Does My iGMS Inbox Work?

How to Send a Special Offer to a Guest?

How to Cancel a Reservation/Inquiry

How to Use Triggers for Message Automation