When Airbnb guests book your property, they expect a home that is clean and accurately portrayed by the Airbnb listing. They also expect an easy guest check-in process and important information at hand. This seems fairly straightforward.
What complicates all this is being physically away from your property. This brings up the question – how can you manage your vacation rental from a distance? The answer lies in setting up a business process that makes it possible for you to manage your Airbnb rental remotely.
Regardless of where you are physically located, you’ll need to attend to all of your guests’ needs. By doing so, you will deliver a flawless guest experience. Follow these 10 rules on how to manage an Airbnb remotely to run your Airbnb business smoothly, even when traveling.
To ensure your guests can access your property without meeting you in person, think about arranging self-check-in. You can either opt for a solution such as a key lockbox or consider installing an electronic or smart lock. These technologies can also make check-out much easier for you and your guests.
Key management services can be a great idea too. There are several solutions available to help you manage key handoff, including Keycafe and Everydoor.io.
With Keycafe or Everydoor.io, you can automatically send access instructions. This means that your guests have all the information they need to enter your property right at their fingertips.
Managing entry to your rental remotely via an app also means that help is readily available if your guests need it. You’ll get instant notifications if your guests are having trouble gaining access to your property. Also, you’ll know immediately if there is an unauthorized person attempting to enter.
With Airbnb key management apps and host tools, you will stay in full control of all entries, check-ins, and checkouts. They will also help you avoid inconvenient scenarios such as the cleaning company entering the property before guests’ check-out.
Managing your business remotely can be quite a challenge. However, thanks to automation, you can be sure your business is under control even if you are away, traveling the world.
Vacation rental software such as iGMS allows you to control all guest communication, bookings, and alterations. Also, you will be able to monitor and manage day-to-day property management operations. With iGMS, you can:
iGMS allows you to stay in full control of remote team management. You will be able to manage, add, and monitor cleaning and maintenance tasks assigned to other team members. All of this can be done remotely, from the web software or a mobile app.
Hiring a professional Airbnb cleaning service means you don’t have to be on-site to handle each guest turnover. A professional cleaning service can handle routine tasks after a guest leaves, such as disinfecting and cleaning. In the meantime, you can enjoy your vacation or concentrate your efforts on strategic tasks.
In addition, a cleaning service will also take care of commonly overlooked areas. Professional cleaners will take care of all the hard-to-reach places to ensure your rental is sparkling clean.
Provide a personalized cleaning checklist for the cleaning company to ensure high levels of cleanliness for your vacation rental. You may even be able to find cleaners who ensure that essentials like toilet paper are fully stocked and ready for every new guest!
If you are trying to manage Airbnb remotely, one of the most important aspects of your business is your maintenance vendors. You need trustworthy maintenance professionals, who are ready to respond to any request, at any time of the day.
All the following vendors should be on your speed dial in order to manage your Airbnb effectively remotely:
Maintenance issues at a property always seem to pop up at the worst possible time. No matter what happens, your guests will expect you to take action immediately.
If it takes you too long to respond to an urgent situation, your guests will give you bad reviews. Consequently, this will result in decreased revenue.
When choosing the right vendors, search for trusted companies. You will need someone you can rely on and who can take proper care of urgent repair tasks right away. A 24/7 service from your team of vendors is essential to effectively manage Airbnb remotely.
Provide your guests with all the important information upon their arrival. This way there will be no need for them to contact you with any additional questions during their stay.
Welcome guests arriving at your rental with an informative guidebook for the exceptional guest experience.
Keep a physical copy of your house manual somewhere that guests can easily access. Your house manual
In order to manage your Airbnb property remotely, you’ll first need to establish safety and access controls. As a remote Airbnb host, the threat of squatters or illegal tenants is reasonably high.
Installing external security cameras, electronic window locks, and even security beams, if you so desire, is a good way to secure your property and ensure that your Airbnb rental remains secure.
You can find safety and monitoring technology recommendations on forums and Facebook groups for Airbnb hosts. There are even groups for remote Airbnb hosts!
Managing Airbnb remotely, whether it’s one or multiple properties, is a complex process. You can have the longest list of Airbnb host tips and still fail to manage an Airbnb remotely and turn a profit.
A remote host, an area that the host is not familiar with, and nobody there for on-the-ground support is a recipe for disaster.
Hiring a local co-host is a really simple way to ensure that your property is managed to a professional level, even when you’re managing your Airbnb remotely.
Having a co-host allows you to rest assured that any issues that pop up will be remedied quickly and your guests won’t be affected by it.
Most Airbnb hosts have had some form of pricing issue in the past. Whether it’s failing to update last year’s prices or pricing your peak-season dates too low, hosts managing their Airbnb remotely often run into pricing issues.
Seasoned remote hosts have long since cottoned on to the dynamic pricing idea and seen the benefits firsthand.
Dynamic pricing allows you to input pricing Airbnb rules and let the engine manage pricing updates independently. That takes a substantial workload off your plate.
Other Airbnb hosts might find themselves bogged down in price management and you can optimize your pricing with one of our dynamic pricing partners. These partners include PriceLabs, DPGO, and Wheelhouse.
Screening your guests is an easy way to put your mind at ease. As you can’t be near your rental property, you need to take other steps to ensure that your property is protected.
Screening your guests allows you to ensure they are who they say they are, and that they understand your house rules and booking process. Always make your house rules clear before check-in.
Make sure the guests you accept bookings from have verified their profile with a government-issued identification document and that they have a couple of good reviews.
Knowing that a guest will adhere to your house rules will make the management of your Airbnb rentals and other types of short-term rental property much easier.
Your guest communication starts as soon as a potential guest sends a booking query. Before your guests check-in, send them your welcome pack and ensure there is a copy of the welcome pack on-site in your actual property.
Even for hosts that use Airbnb as a passive income, welcoming new guests means stepping up their Airbnb management, even if they’re managing an Airbnb remotely.
Being a long-distance host means you’ll need to take advantage of host tools, shop in bulk for essential supplies, invest in digital locks, and work with a management company for short-term rentals.
Creating a complete system to manage Airbnb remotely is crucial for running a business from a distance.
Although it may sound like a lot of setting up, it is necessary for an Airbnb business to be profitable. These five tips can help you establish an efficient business flow for easier remote management of your business. And, of course, maintain a passive income.
By ensuring that your system runs perfectly at all times with the help of vacation rental software like iGMS, you will attract more bookings and get more positive reviews. All this will establish you as a trustworthy and successful Airbnb host.
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