When Airbnb guests book your property, they expect a home that is clean and accurately portrayed by the Airbnb listing. They also expect an easy guest check-in process and important information at hand. This seems fairly straightforward.
What complicates all this is being physically away from your property. This brings up the question – how can you manage your vacation rental from a distance? The answer lies in setting up a business process that makes it possible for you to manage your Airbnb rental remotely.
Regardless of where you are physically located, you’ll need to attend to all of your guests’ needs. By doing so, you will deliver a flawless guest experience. Follow these 5 rules on how to manage an Airbnb remotely to run your Airbnb business smoothly, even when traveling.
To ensure your guests can access your property without meeting you in person, think about arranging self-check-in. You can either opt for a solution such as a key lockbox or consider installing an electronic or smart lock.
Key management services can be a great idea too. There are several solutions available to help you manage key handoff, including Keycafe and Everydoor.io.
With Keycafe or Everydoor.io, you can automatically send access instructions. This means that your guests have all the information they need to enter your property right at their fingertips.
Managing entry to your rental remotely via an app also means that help is readily available if your guests need it. You’ll get instant notifications if your guests are having trouble gaining access to your property. Also, you’ll know immediately if there is an unauthorized person attempting to enter.
With Airbnb key management apps, you will stay in full control of all entries, check-ins, and checkouts. They will also help you avoid inconvenient scenarios such as the cleaning company entering the property before guests’ checkout.
Managing your business remotely can be quite a challenge. However, thanks to automation, you can be sure your business is under control even if you are away, traveling the world.
Vacation rental software such as iGMS allows you to control all guest communication, bookings, and alterations. Also, you will be able to monitor and manage day-to-day property management operations. With iGMS, you can:
iGMS allows you to stay in full control of remote team management. You will be able to manage, add, and monitor cleaning and maintenance tasks assigned to other team members. All this can be done remotely, from the web software or a mobile app.
Hiring a professional Airbnb cleaning service means you don’t have to be on-site to handle each guest turnover. A professional cleaning service can handle routine tasks after a guest leaves, such as disinfecting and cleaning. In the meantime, you can enjoy your vacation or concentrate your efforts on strategic tasks.
In addition, a cleaning service will also take care of commonly overlooked areas. Professional cleaners will take care of all the hard-to-reach places to ensure your rental is sparkling clean.
Provide a personalized cleaning checklist for the cleaning company to ensure high levels of cleanliness for your vacation rental.
If you are trying to manage Airbnb remotely, one of the most important aspects of your business is your maintenance vendors. You need trustworthy maintenance professionals, who are ready to respond to any request, at any time of the day.
All the following vendors should be on your speed-dial in order to manage your Airbnb effectively remotely:
Maintenance issues at a property always seem to pop up at the worst possible time. No matter what happens, your guests will expect you to take action immediately. If it takes you too long to respond to an urgent situation, your guests will give you bad reviews. Consequently, this will result in decreased revenue.
When choosing the right vendors, search for trusted companies. You will need someone you can rely on and who can take proper care of urgent repair tasks right away. A 24/7 service from your team of vendors is essential to effectively manage Airbnb remotely.
Provide your guests with all the important information upon their arrival. This way there will be no need for them to contact you with any additional questions during their stay. Welcome guests arriving at your rental with an informative guidebook for the exceptional guest experience.
Creating a complete system to manage an Airbnb remotely is crucial for running a business from a distance.
Although it may sound like a lot of setting up, it is necessary for an Airbnb business to be profitable. These five tips can help you establish an efficient business flow for easier remote management of your business. And, of course, maintain a passive income.
By ensuring that your system runs perfectly at all times, you will attract more bookings and get more positive reviews. All this will establish you as a trustworthy and successful Airbnb host.